- The information we collect
- Who holds the information
- Consequences of not providing personal information
- Why we collect and store your personal information
- How long the information will be held
- Commercial communications
- Other information and cookies
- Get in touch
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, offers and other updates.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
When you provide us with personal information to complete a transaction, verify your credit card, place an order. request support or a refund, we imply that you consent to our collecting it and using it.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Tangible Inc. 2355 Rue King O. Suite 11. Sherbrooke, QC J1J 2G6, Canada
The information we collect
When you register as a Customer, we’ll ask you for some identifying information, such as your name, address and email address. You may also provide us with personal information in the course of using our services. When you’re logged in, our systems will also generate information about your use of ours services.
When you browse our the Site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
If you wish to subscribe to site or blog updates by email, you’ll need to provide your name and email address when subscribing.
Who holds the information
Under certain circumstances, your email may be provided to a partner or affiliate if you purchased a product using their affiliate link or as part of a promotion they were running.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave the Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement or our website’s Terms of Service.
When you click on links on the Site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Consequences of not providing personal information
If you don’t wish to provide the information we request, we may not be able to provide you with the services you’re after.
Why we collect and store your personal information
We collect and retain the personal information outlined above to enable us to identify you, to provide our services to you, to provide you with support and to communicate with you in relation to your use of our Service.
How long the information will be held
We’ll hold the information for as long as we are providing our services or as we consider expedient to enable subsequent communication with you. When we no longer require it for such purposes, we’ll delete it.
Our commercial messages to you will contain unsubscribe information so you can opt out of further receipt.
Other information and cookies
Get in touch
Feel free to get in touch if you’d like to see the personal information about you that we have stored, or to request correction of such personal information, or if you have any concerns regarding your privacy. You’ll understand that we may need to ask for proof of your identity before providing you with any personal information. You can contact your Privacy Compliance Officer at [email protected] or by mail at Tangible Inc.
If our company, the Site or product is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell Products to you.
Mailing address updated on 31 May 2018.
Mailing address updated on 9 November 2020.
Mailing address updated on 17 January 2023. No changes have been made since that date.